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Frequently Asked Questions

Below are a few topics on the most frequently asked questions. If you have any questions which are not covered  below please contact me via our contact page or email hello@mindfulpresencepsychology.com.au

APPOINTMENTS

  • Appointments are available on the following days:

    • Tuesday to Friday - 8 am to 5 pm

    • Saturday - 8 am to 12 pm

  • Appointments are offered in-person or via tele-health

  • To make an initial appointment please contact me via phone, email or the contact form

  • You do not need a referral from your GP to book an appointment, private clients are welcome

  • I am registered to provide services to clients with DVA funding

  • I am registered with Workcover Qld to provide services to eligible clients

  • I also work with NDIS participants

FEES

  • The current fee for a 60 minute session either in-person or via tele-health is $190.

  • Fees are payable at the time of the appointment, with direct debit via the secure system preferred.

  • If you have a current Mental Health Treatment Plan from your doctor, you may be eligible for a Medicare rebate of $98.95 which will be processed on the day of your appointment, thereby reducing your out of pocket cost to $91.05. 

  • I do offer a limited number of bulk billed sessions for holders of a valid Services Australia Health Care Card and Mental Health Treatment Plan from their GP. Please contact me to discuss further.

MENTAL HEALTH TREATMENT PLAN

  • A mental health treatment plan is issued by a GP and may assist with the cost of seeing a mental health professional, such as a Psychologist, by providing a medicare rebate rebate for up to 10 sessions per year. 

  • Speak to your GP or visit Services Australia to find out if you are eligible. A link to Services Australia can be found below for more information:

        https://www.servicesaustralia.gov.au/mental-health-care-and-medicare?context=60092

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NDIS

  • I welcome NDIS participants at Mindful Presence Psychology - both self and plan managed.

  • The standard fee for NDIS participants is $232.99 per hour (as at 1 July 2025). This fee schedule is set by the NDIS and reviewed each year.

CANCELLATION POLICY

  • I understand that things change and you may need to cancel or reschedule your appointment. If this is the case, I kindly ask for as much notice as possible so the time can be offered to another client. 

  • The following cancellation fees apply:

    • 48 hours notice or more - no fee​

    • Between 48 and 24 hours notice - 50% of the session fee

    • Less than 24 hours notice, or non-attendance - 100% of the session fee

  • Cancellation fees are not eligible for Medicare or private health fund rebates.

  • I also understand that life can be unpredictable, and I aim to be fair and understanding wherever possible. Cancellation fees may be waived in cases of illness or other unforseen and extenuating circumstances, at the discretion of Mindful Presence Psychology.

CONTACT DETAILS AND LOCATION

© 2025 Mindful Presence Psychology

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